Merchandise is purchased *As-is Condition*.
Merchandise must be picked up within 7 DAYS OF PURCHASE DATE (unless otherwise negotiated). After 7 days, a daily storage fee of $25 per day will be incurred for up to 45 days, at which point, all items will be returned into inventory.
Inventory from our retail locations can be taken out for 48 hours with a credit card and ID left on file. Inventory on memo returned after 48 hours will be charged the FULL retail price. Damages will also result in a charge of the full retail price. Memos can only be taken out IN STORE, not via the website. Please email hello@bdantiques.com to inquire about memos.
All items, excluding custom orders, can be returned within 14 days of purchase for a full refund less a 5% restocking fee.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@bdantiques.com. Please note that eligible items will need to be returned to our Warehouse at 6387 Rose Lane, (Suite A) Carpinteria, CA, 93013.
If your return request is approved, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at hello@bdantiques.com.
Store credit will be issued within 30 days of invoice date less 20% restocking fee. *Store credit is valid at any location and is good for one year from the date of issue*.
Inventory moves quick!
Please email hello@bdantiques.com to inquire about an exchange. We will notify you with exchange instructions if your item is in stock, or if a return is necessary instead.
We will notify you once we’ve received and inspected your return, letting you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@bdantiques.com.
Custom orders are final sale and paid in full at the time of purchase. Custom orders are non-refundable or exchangeable.
Custom pieces are made in-house, with an average estimated 4-6 week lead time. *As demand varies, so does our lead time*.
To inquire about personalized sizing, or our current queue and wait times, please email hello@bdantiques.com PRIOR TO placing your order. Pickup and shipping updates for custom items will be communicated via email.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. We will evaluate the issue and make it right.
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Further questions can go to hello@bdantiques.com.
Thank you for shopping with us!
